PRIVACY POLICY
This Privacy Policy explains how Shenzhen Ranying Technology Co., Ltd., doing business as Zevirum™ (“Zevirum™,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise handles personal information when you browse our online store, purchase our fashion accessories, communicate with us, or otherwise interact with our website and related services.
We believe privacy information should be understandable rather than hidden behind complicated language. The sections below describe the information involved in operating our store, why we may need it, the parties that may assist us, and the choices that may be available to you.
1. Information Associated With Your Visit or Purchase
The information we process depends on how you interact with Zevirum™.
Information You Give Us
When you place an order, create or use an available customer account, contact customer support, subscribe to communications, or otherwise provide information through our store, we may receive information such as:
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Your name
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Email address and telephone number
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Billing and delivery address
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Products, colors, sizes, quantities, and other order selections
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Order number and transaction-related information
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Messages and information you provide when requesting customer support
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Return, refund, cancellation, or shipping-related information
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Marketing preferences when you choose to provide them
Payment information required to complete a transaction may be collected and processed through the payment services available at checkout. We do not ask customers to send complete payment card numbers, card security codes, or online banking passwords to our customer support email.
Information Generated Through Store Use
When you browse or interact with our website, certain technical and activity information may be generated automatically through cookies, pixels, server logs, and similar technologies.
Depending on the technology in use and your privacy choices, this may include:
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IP address
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Browser and device information
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Operating system and language settings
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Approximate location derived from technical information
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Pages and products viewed
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Search and navigation activity
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Referring pages or advertising sources
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Shopping-cart and checkout interactions
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Date, time, and general interaction information
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Cookie or similar identifiers
We use this information where appropriate to operate the store, understand how customers interact with it, maintain security, measure performance, and support advertising and analytics activities.
2. Why We Process Information
Personal information may be used for different purposes depending on the context in which it was collected.
Orders and fulfillment. We use relevant information to confirm purchases, process orders, coordinate fulfillment and delivery, provide tracking information, and communicate about an order.
Customer care. Information included in an inquiry helps us identify the relevant purchase, answer product questions, and address shipping, cancellation, return, refund, damaged-item, or other customer-service matters.
Store operation and improvement. Website interaction information can help us understand which pages and products customers use, identify technical problems, and improve navigation and the overall shopping experience.
Safety and fraud prevention. Certain transaction and technical information may be processed to help identify suspicious activity, prevent misuse, protect accounts and transactions, and maintain the integrity of our store.
Marketing and advertising. Subject to applicable requirements and available choices, information may be used to measure campaigns, understand advertising interactions, develop audiences, or deliver advertising that may be more relevant to shoppers.
Legal and business purposes. We may also process information where reasonably necessary to comply with applicable legal obligations, respond to lawful requests, establish or defend legal claims, enforce applicable terms, or protect our legitimate business interests and the rights of others.
3. Who May Receive Information
Running an online fashion-accessories store requires services beyond the website itself.
We may disclose or make information available to service providers and business partners where reasonably necessary for purposes such as:
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Ecommerce and website hosting
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Checkout and payment processing
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Order fulfillment and shipping
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Customer support
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Website security and fraud prevention
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Analytics and store performance
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Email or other customer communications
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Advertising, attribution, and campaign measurement
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Technical infrastructure and related business operations
The information involved depends on the service being provided. For example, a delivery provider may need shipping information, while a payment provider processes information needed to authorize a transaction.
We may also disclose information when required by applicable law, legal process, or governmental request; when reasonably necessary to protect rights, safety, or property; or in connection with a legitimate corporate transaction such as a merger, restructuring, financing, acquisition, or transfer of business assets.
We do not disclose personal information indiscriminately. Information shared with service providers should be limited to what is reasonably related to the services they perform, subject to applicable contractual and legal requirements.
4. Cookies, Pixels & Similar Technologies
Our store may use cookies and comparable technologies to remember selections, maintain shopping-cart functionality, understand website performance, support checkout, prevent misuse, measure advertising, and provide other website features.
These technologies may generally fall into categories such as:
Essential technologies — support functions necessary for the store, including navigation, security, cart functionality, and checkout.
Analytics and performance technologies — help us understand how visitors use our store and where the experience may be improved.
Advertising technologies — may help measure campaign performance, understand advertising interactions, and support relevant advertising where permitted.
The exact technologies operating on the site may change as our service providers and store configuration change.
Where required, available consent or privacy controls can be used to manage non-essential technologies. Browser settings may also allow you to block or remove certain cookies. Restricting essential cookies may cause portions of the store to function differently or become unavailable.
5. Advertising, Measurement & AppLovin
Zevirum™ may use advertising and measurement services to understand how advertising performs and how visitors interact with our store.
These partners may process information through technologies such as pixels, APIs, cookies, or similar integrations, subject to applicable law and available privacy choices.
This may include information concerning device or browser characteristics, advertising interactions, product views, searches, products considered, shopping-cart activity, checkout events, purchases, and related ecommerce interactions.
AppLovin Corporation may be one of the third parties involved in our advertising, attribution, measurement, or related marketing activities.
When AppLovin technology is used in connection with our store or advertising, information may be collected by or shared with AppLovin for purposes such as delivering advertising services, measurement, analytics, reporting, security, and improving its advertising services, depending on the particular integration and applicable privacy choices.
We do not intentionally provide sensitive personal information to AppLovin for advertising purposes.
For more information about AppLovin's collection and use of information, please review:
AppLovin also provides privacy-management mechanisms concerning certain information processed through its advertising services. Those options and current instructions are described in AppLovin's privacy materials.
6. Marketing Communications
If you choose to receive promotional communications from Zevirum™, we may use the contact information you provided to send information about products, collections, offers, or other store updates.
Marketing consent is separate from transactional communications necessary to service a purchase.
For example, even if you unsubscribe from promotional email, we may still send communications reasonably necessary to confirm an order, provide shipping information, respond to a customer-service request, or communicate about a transaction you initiated.
Where an unsubscribe option is provided in a marketing email, you may use it to change your marketing preference.
7. Security and Retention
We use reasonable administrative, organizational, and technical measures intended to help protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
No website, transmission method, storage system, or online transaction can be guaranteed to be completely secure. For that reason, we do not represent that electronic information is immune from every possible security risk.
We retain information for periods reasonably necessary for the purposes described in this Policy, including fulfilling orders, providing customer service, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and meeting applicable legal, tax, accounting, or regulatory requirements.
Retention periods may differ according to the type of information and why it is maintained.
8. Your Privacy Choices and Requests
Depending on where you live and the law applicable to your personal information, you may have rights concerning information about you.
These may include rights to request access to certain personal information, request correction or deletion, receive information about certain processing or disclosures, or exercise choices concerning particular forms of advertising or data use.
The availability and scope of these rights vary by jurisdiction and may be subject to legal exceptions.
To submit a privacy-related request concerning information handled directly by Zevirum™, contact us at service@zevirum.com and describe the request.
We may need to take reasonable steps to verify that the person making the request is the individual concerned or is legally authorized to act on that individual's behalf. We will process eligible requests in accordance with applicable requirements.
You may also manage certain advertising, cookie, browser, or device-level privacy preferences through the controls made available by the relevant service, browser, operating system, or device.
9. U.S. State Privacy Considerations
Residents of certain U.S. states may receive additional privacy rights under applicable comprehensive state privacy laws.
Depending on the jurisdiction and the way information is processed, eligible residents may have rights relating to access, correction, deletion, portability, or particular forms of sharing, targeted advertising, or other processing defined by applicable law.
If you believe a state privacy law provides you with a particular right concerning information handled by Zevirum™, you may contact service@zevirum.com with your request.
We will evaluate the request according to the law applicable to the circumstances rather than assuming that identical rights or definitions apply in every state.
10. Children's Privacy
Zevirum™ is an ecommerce store for fashion accessories and is not designed or intended to collect personal information knowingly from children where doing so would violate applicable privacy law.
If a parent or legal guardian believes a child has provided personal information to us in circumstances where it should not have been collected, please contact service@zevirum.com.
We will review the request and take appropriate action where required.
11. Links and Services Operated by Others
Our website may contain links to websites, payment services, social platforms, or other digital services operated independently from Zevirum™.
Their privacy practices are governed by their own notices and policies. We encourage you to review the privacy information presented by a third-party service before providing information directly to it.
The presence of a link does not mean that another service's privacy practices are controlled by Zevirum™.
12. Changes to This Policy
Our store, service providers, technology, and legal obligations may evolve.
We may revise this Privacy Policy when reasonably necessary to reflect changes in our practices, services, or applicable requirements. When we publish a revised version, the Last Updated date at the beginning of this page will be changed accordingly.
We encourage customers to review this page periodically, particularly when returning to the store after an extended period.
13. Privacy Questions
Questions about this Privacy Policy or requests concerning personal information handled by Zevirum™ can be directed to:
Zevirum™
Operated by Shenzhen Ranying Technology Co., Ltd.
Business Address: Unit B105, Blocks A & B, Donghaiwang Industrial Zone, No. 369 Bulong Road, Ma'antang Community, Bantian Subdistrict, Longgang District, Shenzhen
Email: service@zevirum.com
Phone: +86 13242402053
Please include enough information for us to understand the nature of your privacy question or request, but do not send passwords, complete payment card information, or other unnecessary sensitive credentials by email.